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Tips and Tricks,

Get Help with Kintone: Using Self-Guided Resources & Submitting Support Tickets

May 3, 2020 | by Larissa Suguitan

Kintone has several resources in place to help you create and streamline your apps with ease.

For those looking to DIY before contacting Kintone's support team, here are several self-guided help resources:

Kintone Help Center: for inquiries about general platform features
Kintone Developer Network: for inquiries about customization
Kintone Video Resources Library: For tutorials, deminars, and customer webinars
Kintone Blog: For the latest Product Updates and Tips & Tricks

If you are still can't find the answers you need, contact Kintone's live support team. Kintone live support is available Monday through Friday from 9 am to 5 pm PST.

How to open a support ticket:
- Email support@kintone.com
- Fill out the Support form on our website
- For Kintone Admins, fill out the Contact Us form at the bottom of Users & System Administration.
Call (415) 692-6546
- Free Trial User Support Ext. 2
- Existing Customer Ext. 3

For more detailed information, check out our complete Kintone Support Service Level Agreement.

Have further questions? Please email support@kintone.com.

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About the Author

Larissa Suguitan

Customer Success at Kintone

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