Kintone Demo

How to Add a New User to Your Kintone Subdomain

Nov 1, 2018 6:00:00 AM / by Larissa Squires

Add your team members in Kintone to start using your newly created Apps and Spaces. 

To Add a New User to Kintone: 

  1. From the Gear wheel select Users & System Administration.
  2. Under User Administration, select Departments & Users.
  3. Click New User.
  4. At minimum, I recommend filling out:
    • Display Name: This is how you can search, mention, and set permissions for the user.
    • Login Name: The user uses this to log into the Kintone portal. 
      • Please note: Login names are case sensitive.
      • Tip: I highly recommend making the login name for all users their work email in all lowercase. People assume the login name will be their email so it reduces confusion when logging in.
    • Email Address: This will be required if you want to send notifications via email or to send a password via email.
  5. Click Save.
  6. A box will appear to send then new user their login credentials. Since users will receive an email with the password for first login, select Generate Automatically.
  7. Click Create and Send via Email.
  8. A box will appear containing the message that will be sent to the new user. It includes the subdomain url, their login name, and their password. If you entered an email address in their profile, it will automatically populate as the recipient. 
  9. Click Send.

Your user will now be sent an email and can login and start using their account! For step by step instructions, check out the video below!


Have further questions? Please email

Topics: Tips and Tricks

Larissa Squires

Written by Larissa Squires

Customer Success at Kintone

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