--- title: Business Operation Best Practices for Digital First Teams | Riia O'Donnell description: Riia O’Donnell has over 20 year’s hands-on experience in all aspects of the Human Resource function. Beginning as a recruiter, she grew to lead in all areas of HR, including employee training and development, legal compliance, benefits administration, compensation evaluation, and staff management. She has been a contributing writer for a wealth of HR, training, and small business websites for the past 7 years. image: https://blog.kintone.com/hubfs/Users-riiaod-PortraitUrl_100.jpeg --- [![Kintone](https://blog.kintone.com/hubfs/KintoneGlobal/svg/logo_kinton_black.svg)](https://www.kintone.com/en-us/) [![Kintone](https://blog.kintone.com/hubfs/KintoneGlobal/svg/logo_kinton_black.svg)](https://www.kintone.com/en-us/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_search_black.svg) - Product Product![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - Product ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Intro to Kintone](https://www.kintone.com/en-us/intro/) - [Why Kintone](https://www.kintone.com/en-us/why-kintone/) - Features ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [How Kintone Works](https://www.kintone.com/en-us/how-kintone-works/) - [App Template Library](https://www.kintone.com/en-us/features/app-templates/) - [Extensions](https://www.kintone.com/en-us/features/extensions/) - [Native Kintone Plug-ins](https://www.kintone.com/en-us/features/plugins/) - [Kintone AI](https://www.kintone.com/en-us/features/ai/) - [System Administration](https://www.kintone.com/en-us/features/administration/) - [Security](https://www.kintone.com/en-us/security/) - Solutions Solutions![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Solutions by Department](https://www.kintone.com/en-us/departments/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Operations](https://www.kintone.com/en-us/departments/business-operations/) - [Sales](https://www.kintone.com/en-us/departments/sales/) - [Customer Support](https://www.kintone.com/en-us/departments/customer-support/) - [HR & Admin](https://www.kintone.com/en-us/departments/hr-admin/) - [Marketing](https://www.kintone.com/en-us/departments/marketing/) - [Manufacturing & Retail Management](https://www.kintone.com/en-us/departments/manufacturing-retail-management/) - [IT Support](https://www.kintone.com/en-us/departments/it-support/) - [Solutions by Function](https://www.kintone.com/en-us/functions/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Convert spreadsheets to databases](https://www.kintone.com/en-us/functions/convert-spreadsheets-to-databases/) - [Data Management](https://www.kintone.com/en-us/functions/data-management/) - [CRM & Sales Management](https://www.kintone.com/en-us/functions/crm-sales-management/) - [Project Management](https://www.kintone.com/en-us/functions/project-management/) - [Workflow Management](https://www.kintone.com/en-us/functions/workflow/) - [Remote Work](https://www.kintone.com/en-us/functions/remote-work/) - [Recruitment & Hiring](https://www.kintone.com/en-us/functions/recruitment-hiring/) - [Solutions by Industry](https://www.kintone.com/en-us/industries/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Manufacturing](https://www.kintone.com/en-us/industries/manufacturing/) - [Real Estate](https://www.kintone.com/en-us/industries/real-estate/) - [Retail](https://www.kintone.com/en-us/industries/retail/) - [Education](https://www.kintone.com/en-us/industries/education/) - [Hospitality](https://www.kintone.com/en-us/industries/hospitality/) - [Healthcare](https://www.kintone.com/en-us/industries/healthcare/) - [Nonprofit](https://www.kintone.com/en-us/industries/nonprofit/) - [Solutions by Problem](https://www.kintone.com/en-us/problems/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Streamline Operations and Processes](https://www.kintone.com/en-us/problems/streamline-operations-and-processes/) - [Manage and Organize Business Data](https://www.kintone.com/en-us/problems/manage-and-organize-business-data/) - [Track Project Status and Accountability](https://www.kintone.com/en-us/problems/tracking-project-status-and-accountability/) - [Customer Stories](https://www.kintone.com/en-us/customer-stories/) - [Pricing](https://www.kintone.com/en-us/pricing/) - Resources Resources![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Webinars](https://www.kintone.com/en-us/events/) - [Guidebooks & Videos](https://www.kintone.com/en-us/guidebooks-and-videos/) - [Kintone Support Overview](https://www.kintone.com/en-us/support-overview/) - [Developers](https://kintone.dev/en/) - [Customer Resource](https://www.kintone.com/en-us/for-customers/) - [Blog](https://blog.kintone.com/business-with-heart?__hstc=181257784.34e49544339714832378568b4e02ab6c.1679463564667.1686561291068.1686624267650.55&__hssc=181257784.2.1686624267650&__hsfp=904488742) - Company Company![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - - [About Us](https://www.kintone.com/en-us/company/) - [Careers](https://www.kintone.com/en-us/company/careers/) - [Press Center](https://www.kintone.com/en-us/press-center/) - [Contact Us](https://www.kintone.com/en-us/contact/) - ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_search_black.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_search_red.svg) Search Kintone ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_search_gray.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_login.svg)Log In [Get a Free Trial](https://www.kintone.com/en-us/trial/) [Get a Demo](https://resources.kintone.com/meetings/miri/kintonespecialist?__hstc=181257784.34e49544339714832378568b4e02ab6c.1679463564667.1686561291068.1686624267650.55&__hssc=181257784.2.1686624267650&__hsfp=904488742) ![Riia O'Donnell](https://blog.kintone.com/hubfs/Users-riiaod-PortraitUrl_100.jpeg) About The Author # Riia O'Donnell Riia O’Donnell has over 20 year’s hands-on experience in all aspects of the Human Resource function. Beginning as a recruiter, she grew to lead in all areas of HR, including employee training and development, legal compliance, benefits administration, compensation evaluation, and staff management. She has been a contributing writer for a wealth of HR, training, and small business websites for the past 7 years. #### Recent Posts ### Try Kintone For Free! Our clients have built and deployed over 340,000 Kintone applications. Join them by signing up for a free trial–no credit card required–or scheduling a customized product demo. [![Try Kintone for free](https://no-cache.hubspot.com/cta/default/1857320/38781637-01ae-4d81-a227-bf6704b72577.png)](https://cta-redirect.hubspot.com/cta/redirect/1857320/38781637-01ae-4d81-a227-bf6704b72577)[![Schedule a Live Demo](https://no-cache.hubspot.com/cta/default/1857320/97cabdc7-d654-44b7-bf14-68222b115553.png)](https://cta-redirect.hubspot.com/cta/redirect/1857320/97cabdc7-d654-44b7-bf14-68222b115553) [![Kintone](https://blog.kintone.com/hubfs/KintoneGlobal/svg/logo_kinton_black.svg)](https://www.kintone.com/en-us/) U.S. Cambodia China(中文) Hong Kong India Indonesia Korea Laos Malaysia Myanmar Philippines Singapore Taiwan(繁体字) Thailand Viet Nam Japan(日本語) Australia Fiji Kiribati New Zealand Papua New Guinea Samoa Solomon Islands Tonga Tuvalu Vanuatu - [![facebook](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_facebook.svg) ![facebook](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_facebook_color.svg)](https://www.facebook.com/kintoneusa) - [![twitter](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_x.svg) ![twitter](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_x_color.svg)](https://x.com/kintone) - [![LinkedIn](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_linkedin.svg) ![LinkedIn](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_linkedin_color.svg)](https://www.linkedin.com/company/kintoneusa/) - [![Instagram](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_instagram.svg) ![Instagram](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_instagram_color.svg)](https://www.instagram.com/kintoneusa/) - [Terms of Use](https://www.kintone.com/en-us/terms-of-use/) - [Security](https://www.kintone.com/en-us/security/) - [Contact Us](https://www.kintone.com/en-us/contact/) - [Privacy Policy](https://www.kintone.com/en-us/privacy-policy/) - [Partners](https://www.kintone.com/en-us/partners/) Do Not Sell or Share My Personal Information - [Solutions by Department](https://www.kintone.com/en-us/departments/) - [Operations](https://www.kintone.com/en-us/departments/business-operations/) - [Sales](https://www.kintone.com/en-us/departments/sales/) - [Customer Support](https://www.kintone.com/en-us/departments/customer-support/) - [HR & Admin](https://www.kintone.com/en-us/departments/hr-admin/) - [Marketing](https://www.kintone.com/en-us/departments/marketing/) - [Manufacturing & Retail Management](https://www.kintone.com/en-us/departments/manufacturing-retail-management/) - [IT Support](https://www.kintone.com/en-us/departments/it-support/) - [Solutions by Function](https://www.kintone.com/en-us/functions/) - [Convert spreadsheets to databases](https://www.kintone.com/en-us/functions/convert-spreadsheets-to-databases/) - [Data Management](https://www.kintone.com/en-us/functions/data-management/) - [CRM & Sales Management](https://www.kintone.com/en-us/functions/crm-sales-management/) - [Project Management](https://www.kintone.com/en-us/functions/project-management/) - [Workflow Management](https://www.kintone.com/en-us/functions/workflow/) - [Remote Work](https://www.kintone.com/en-us/functions/remote-work/) - [Recruitment & Hiring](https://www.kintone.com/en-us/functions/recruitment-hiring/) - [Solutions by Industry](https://www.kintone.com/en-us/industries/) - [Manufacturing](https://www.kintone.com/en-us/industries/manufacturing/) - [Real Estate](https://www.kintone.com/en-us/industries/real-estate/) - [Retail](https://www.kintone.com/en-us/industries/retail/) - [Education](https://www.kintone.com/en-us/industries/education/) - [Hospitality](https://www.kintone.com/en-us/industries/hospitality/) - [Healthcare](https://www.kintone.com/en-us/industries/healthcare/) - [Nonprofit](https://www.kintone.com/en-us/industries/nonprofit/) - [Solutions by Problem](https://www.kintone.com/en-us/problems/) - [Streamline Operations and Processes](https://www.kintone.com/en-us/problems/streamline-operations-and-processes/) - [Manage and Organize Business Data](https://www.kintone.com/en-us/problems/manage-and-organize-business-data/) - [Track Project Status and Accountability](https://www.kintone.com/en-us/problems/tracking-project-status-and-accountability/) - [Customer Stories](https://www.kintone.com/en-us/customer-stories/) - [Pricing](https://www.kintone.com/en-us/pricing/) - [Native Kintone Plug-ins](https://www.kintone.com/en-us/features/plugins/) - [Intro to Kintone](https://www.kintone.com/en-us/intro/) - [Why Kintone](https://www.kintone.com/en-us/why-kintone/) - [Customer Stories](https://www.kintone.com/en-us/customer-stories/) - [Pricing](https://www.kintone.com/en-us/pricing/) - [How Kintone Works](https://www.kintone.com/en-us/how-kintone-works/) - [App Template Library](https://www.kintone.com/en-us/features/app-templates/) - [Extensions](https://www.kintone.com/en-us/features/extensions/) - [Native Kintone Plug-ins](https://www.kintone.com/en-us/features/plugins/) - [Kintone AI](https://www.kintone.com/en-us/features/ai/) - [System Administration](https://www.kintone.com/en-us/features/administration/) - [Security](https://www.kintone.com/en-us/security/) - [Webinars](https://www.kintone.com/en-us/events/) - [Guidebooks & Videos](https://www.kintone.com/en-us/guidebooks-and-videos/) - [Kintone Support Overview](https://www.kintone.com/en-us/support-overview/) - [Developers](https://kintone.dev/en/) - [Customer Resource](https://www.kintone.com/en-us/for-customers/) - [Blog](https://blog.kintone.com/business-with-heart) - [About Us](https://www.kintone.com/en-us/company/) - [Careers](https://www.kintone.com/en-us/company/careers/) - [Press Center](https://www.kintone.com/en-us/press-center/) - [Terms of Use](https://www.kintone.com/en-us/terms-of-use/) - [Privacy Policy](https://www.kintone.com/en-us/privacy-policy/) - [Partners](https://www.kintone.com/en-us/partners/) - [Contact Us](https://www.kintone.com/en-us/contact/) - Do Not Sell or Share My Personal Information © 2022 Kintone © 2022 Kintone