--- title: September 2018 Product Updates description: Kintone September Product Updates - Effective September 7, 2019 image: https://blog.kintone.com/hubfs/Kintone%20Product%20Updates%20Feature%20Image%202.png --- [![Kintone](https://blog.kintone.com/hubfs/KintoneGlobal/svg/logo_kinton_black.svg)](https://www.kintone.com/en-us/) [![Kintone](https://blog.kintone.com/hubfs/KintoneGlobal/svg/logo_kinton_black.svg)](https://www.kintone.com/en-us/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_search_black.svg) - Product Product![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - Product ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Intro to Kintone](https://www.kintone.com/en-us/intro/) - [Why Kintone](https://www.kintone.com/en-us/why-kintone/) - Features ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [How Kintone Works](https://www.kintone.com/en-us/how-kintone-works/) - [App Template Library](https://www.kintone.com/en-us/features/app-templates/) - [Extensions](https://www.kintone.com/en-us/features/extensions/) - [Native Kintone Plug-ins](https://www.kintone.com/en-us/features/plugins/) - [Kintone AI](https://www.kintone.com/en-us/features/ai/) - [System Administration](https://www.kintone.com/en-us/features/administration/) - [Security](https://www.kintone.com/en-us/security/) - Solutions Solutions![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Solutions by Department](https://www.kintone.com/en-us/departments/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Operations](https://www.kintone.com/en-us/departments/business-operations/) - [Sales](https://www.kintone.com/en-us/departments/sales/) - [Customer Support](https://www.kintone.com/en-us/departments/customer-support/) - [HR & Admin](https://www.kintone.com/en-us/departments/hr-admin/) - [Marketing](https://www.kintone.com/en-us/departments/marketing/) - [Manufacturing & Retail Management](https://www.kintone.com/en-us/departments/manufacturing-retail-management/) - [IT Support](https://www.kintone.com/en-us/departments/it-support/) - [Solutions by Function](https://www.kintone.com/en-us/functions/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Convert spreadsheets to databases](https://www.kintone.com/en-us/functions/convert-spreadsheets-to-databases/) - [Data Management](https://www.kintone.com/en-us/functions/data-management/) - [CRM & Sales Management](https://www.kintone.com/en-us/functions/crm-sales-management/) - [Project Management](https://www.kintone.com/en-us/functions/project-management/) - [Workflow Management](https://www.kintone.com/en-us/functions/workflow/) - [Remote Work](https://www.kintone.com/en-us/functions/remote-work/) - [Recruitment & Hiring](https://www.kintone.com/en-us/functions/recruitment-hiring/) - [Solutions by Industry](https://www.kintone.com/en-us/industries/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Manufacturing](https://www.kintone.com/en-us/industries/manufacturing/) - [Real Estate](https://www.kintone.com/en-us/industries/real-estate/) - [Retail](https://www.kintone.com/en-us/industries/retail/) - [Education](https://www.kintone.com/en-us/industries/education/) - [Hospitality](https://www.kintone.com/en-us/industries/hospitality/) - [Healthcare](https://www.kintone.com/en-us/industries/healthcare/) - [Nonprofit](https://www.kintone.com/en-us/industries/nonprofit/) - [Solutions by Problem](https://www.kintone.com/en-us/problems/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Streamline Operations and Processes](https://www.kintone.com/en-us/problems/streamline-operations-and-processes/) - [Manage and Organize Business Data](https://www.kintone.com/en-us/problems/manage-and-organize-business-data/) - [Track Project Status and Accountability](https://www.kintone.com/en-us/problems/tracking-project-status-and-accountability/) - [Customer Stories](https://www.kintone.com/en-us/customer-stories/) - [Pricing](https://www.kintone.com/en-us/pricing/) - Resources Resources![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Webinars](https://www.kintone.com/en-us/events/) - [Guidebooks & Videos](https://www.kintone.com/en-us/guidebooks-and-videos/) - [Kintone Support Overview](https://www.kintone.com/en-us/support-overview/) - [Developers](https://kintone.dev/en/) - [Customer Resource](https://www.kintone.com/en-us/for-customers/) - [Blog](https://blog.kintone.com/business-with-heart?__hstc=181257784.34e49544339714832378568b4e02ab6c.1679463564667.1686561291068.1686624267650.55&__hssc=181257784.2.1686624267650&__hsfp=904488742) - Company Company![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - - [About Us](https://www.kintone.com/en-us/company/) - [Careers](https://www.kintone.com/en-us/company/careers/) - [Press Center](https://www.kintone.com/en-us/press-center/) - [Contact Us](https://www.kintone.com/en-us/contact/) - ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_search_black.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_search_red.svg) Search Kintone ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_search_gray.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_login.svg)Log In [Get a Free Trial](https://www.kintone.com/en-us/trial/) [Get a Demo](https://resources.kintone.com/meetings/miri/kintonespecialist?__hstc=181257784.34e49544339714832378568b4e02ab6c.1679463564667.1686561291068.1686624267650.55&__hssc=181257784.2.1686624267650&__hsfp=904488742) - [![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-white.png) ![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-grey.png) ![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-red.png) Business with Heart <3](https://blog.kintone.com/business-with-heart) - [![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-white.png) ![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-grey.png) ![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-red.png) Company + Product](https://blog.kintone.com/company-news) - Company + ProductLatest News from Kintone - [Company + ProductLatest News from Kintone](https://blog.kintone.com/company-news) - [Business with Heart <3Operations for the Digital First Team](https://blog.kintone.com/business-with-heart) ![Kintone Product Updates Feature Image 2](https://blog.kintone.com/hubfs/Kintone%20Product%20Updates%20Feature%20Image%202.png) [Product Updates,](https://blog.kintone.com/company-news/tag/product-updates) # September 2018 Product Updates Aug 28, 2018   |   by [Larissa Suguitan](https://blog.kintone.com/company-news/author/larissa-squires) [Tweet](https://twitter.com/share) September product updates will take effect on September 7, 2018. **Added Features** **Live Chat Support (New Function) ** A **button** for starting **Live Chat Support** has been added **only for Free Trial Users**. ![Product Update](https://blog.kintone.com/hs-fs/hubfs/1-28.png?width=1050&name=1-28.png)   The Chat button will appear under the following conditions:  - During the Free Trial period - The user has selected English (US) as the language settings - Only available from the main Portal page A message highlighting the Live Chat feature will pop up the first time a user visits the portal page ![Product Update](https://blog.kintone.com/hs-fs/hubfs/2-23.png?width=1050&name=2-23.png)   **Feature Improvement** **Confirmation Notification Before Deleting Apps Has Been Enhanced** Improved the confirmation note on the App Management page to prevent users from deleting apps accidentally.  1. From an app, click the gear wheel to the right. 2. Choose App Management from the drop down menu. ![Product Update](https://blog.kintone.com/hs-fs/hubfs/3-27.png?width=966&name=3-27.png)   Before: ![Product Update](https://blog.kintone.com/hs-fs/hubfs/4-16.png?width=1035&name=4-16.png)   After: ![Product Update](https://blog.kintone.com/hs-fs/hubfs/6-12.png?width=1050&name=6-12.png)   **Email Notifications Enabled As Default Settings** Switched settings so that Kintone beginners can get email notifications more easily. - By default, email notifications are now enabled - Added setting to send REST API notifications by email (Default setting is email notification is not sent) Before: ![Product Update](https://blog.kintone.com/hs-fs/hubfs/7-11.png?width=947&name=7-11.png)   After: ![Product Update](https://blog.kintone.com/hs-fs/hubfs/8-11.png?width=949&name=8-11.png)   For more details, see [Enabling Email Notifications](https://get.kintone.help/hc/en-us/articles/115001568588).   **Added Link to Change Email Notifications Settings** Created a hyperlink to a user's personal settings to be able to stop email notifications easily.   Before:  ![Product Update](https://blog.kintone.com/hs-fs/hubfs/9-9.png?width=864&name=9-9.png)   After: ![Product Update](https://blog.kintone.com/hs-fs/hubfs/10-8.png?width=864&name=10-8.png) [![Kintone Free Trial CTA](https://no-cache.hubspot.com/cta/default/1857320/a0c9f62e-cc45-42e5-ade0-913fa2ddcd53.png)](https://cta-redirect.hubspot.com/cta/redirect/1857320/a0c9f62e-cc45-42e5-ade0-913fa2ddcd53) [![](https://blog.kintone.com/hubfs/Customer%20Success/wDSC00110.png)](https://blog.kintone.com/company-news/author/larissa-squires) About the Author [Larissa Suguitan](https://blog.kintone.com/company-news/author/larissa-squires) Customer Success at Kintone Recommended Posts Up Next [Try Out JOYZO's Plug-ins to Enjoy Kintone Even More](https://blog.kintone.com/company-news/try-out-joyzos-plug-ins-to-enjoy-kintone-even-more) Previous [How to Set Per Record Notifications](https://blog.kintone.com/company-news/how-to-set-per-record-notifications) [Back to Company + Product Blog Page](https://blog.kintone.com/company-news) ### Subscribe to Blog #### Recommended Posts [![](https://blog.kintone.com/hubfs/NEW%20Kintone%20product%20update%20graphic.png)](https://blog.kintone.com/company-news/july-2026-product-updates) Product Updates ##### July 2026 Product Updates July Kintone product updates will take effect on July 12, 2026. Overview New and improved features Users can now be notified when a record they are viewing or editing has been updated Search results can now be sorted by relevance in all-contents and in-app sea... [Read More »](https://blog.kintone.com/company-news/july-2026-product-updates) [![](https://blog.kintone.com/hubfs/NEW%20Kintone%20product%20update%20graphic.png)](https://blog.kintone.com/company-news/june-2026-product-updates) Product Updates ##### June 2026 Product Updates June Kintone product updates will take effect on June 14, 2026. Overview New and improved features OR search is now available in all-content search, in-app search, and space search Record delete success events are now available for the view screen and the "Rec... [Read More »](https://blog.kintone.com/company-news/june-2026-product-updates) [![](https://blog.kintone.com/hubfs/NEW%20Kintone%20product%20update%20graphic.png)](https://blog.kintone.com/company-news/may-2026-product-updates) Product Updates ##### May 2026 Product Updates May Kintone product updates will take effect on May 10, 2026. Overview New and improved features Notifications can now be searched by keyword and filtered by sender or date range Notifications can now be marked as read in bulk Grouped notifications can now be ... [Read More »](https://blog.kintone.com/company-news/may-2026-product-updates) [![](https://blog.kintone.com/hubfs/NEW%20Kintone%20product%20update%20graphic.png)](https://blog.kintone.com/company-news/april-2026-product-updates) Product Updates ##### April 2026 Product Updates April Kintone product updates will take effect on April 12, 2026. Overview New and improved features Specific keywords can now be excluded from search results in "Search all contents" and "Search in app" App settings history can now show up to 1,000 entries Th... [Read More »](https://blog.kintone.com/company-news/april-2026-product-updates) ### Try Kintone For Free! Our clients have built and deployed over 340,000 Kintone applications. Join them by signing up for a free trial–no credit card required–or scheduling a customized product demo. 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[Manufacturing](https://www.kintone.com/en-us/industries/manufacturing/) - [Real Estate](https://www.kintone.com/en-us/industries/real-estate/) - [Retail](https://www.kintone.com/en-us/industries/retail/) - [Education](https://www.kintone.com/en-us/industries/education/) - [Hospitality](https://www.kintone.com/en-us/industries/hospitality/) - [Healthcare](https://www.kintone.com/en-us/industries/healthcare/) - [Nonprofit](https://www.kintone.com/en-us/industries/nonprofit/) - [Solutions by Problem](https://www.kintone.com/en-us/problems/) - [Streamline Operations and Processes](https://www.kintone.com/en-us/problems/streamline-operations-and-processes/) - [Manage and Organize Business Data](https://www.kintone.com/en-us/problems/manage-and-organize-business-data/) - [Track Project Status and Accountability](https://www.kintone.com/en-us/problems/tracking-project-status-and-accountability/) - [Customer Stories](https://www.kintone.com/en-us/customer-stories/) - [Pricing](https://www.kintone.com/en-us/pricing/) - 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