--- title: Technology Didn't Change So Your Business Could Stay the Same description: Technology has made it easier than ever to update the way we do business. 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[![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-white.png) ![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-grey.png) ![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-red.png) Company + Product](https://blog.kintone.com/company-news) - Business with Heart \<3Operations for the Digital First Team - [Company + ProductLatest News from Kintone](https://blog.kintone.com/company-news) - [Business with Heart \<3Operations for the Digital First Team](https://blog.kintone.com/business-with-heart) ![kintone\_article\_smalllogo](https://blog.kintone.com/hubfs/kintone_article_smalllogo.png) [Digital Transformation,](https://blog.kintone.com/business-with-heart/tag/digital-innovation) [Workplace Productivity,](https://blog.kintone.com/business-with-heart/tag/workplace-productivity) # Technology Didn't Change So Your Business Could Stay the Same Apr 27, 2018   |   by [Michelle Adams](https://blog.kintone.com/business-with-heart/author/michelle-adams) [Tweet](https://twitter.com/share) Technology changes. Why shouldn’t the way companies do business? **Business process redesign (BPR)** is the act of overhauling an existing business process using new enterprise software as the catalyst for change. While good in its intentions, BPR can quickly become the nightmare its employees fear if not properly implemented. A common challenge in BPR is the tendency to think that total and radical transformation is required. In a company’s efforts to fix the entire system, its management team or system design consultants launch an entire overhaul without careful regard for scope or impact on the employees who must keep “business as usual.” Eventually the project becomes too complex to manage and employees suffer. The fear of change is reaffirmed, and new developments are abandoned for status quo. Organizations usually leverage external consultants to identify and achieve business improvements. While consultants know the best practices and latest tools to further the organization’s goals, they are not a replacement for the front-line team members who have intimate knowledge of their everyday process challenges. One way companies can execute an effective BPR is to choose software that gives employees greater control over their workflow process. This can be done with low-code/no-code business applications, which allow employees a finite amount of control over the business process development. **What are low-code/no-code platforms?** Low-code/no-code applications are “drag and drop” platforms that allow users to build forms and business process from scratch. Employees can tailor the platform to match their needs, letting them eliminate the quirks and workarounds a software with pre-defined processes and functionality might have. Some of the biggest advantages of low-code/no-code business applications are: 1. **Can be customized for a business' specific needs** 2. **Easy for non-technical users to operate** 3. **Can be rapidly built and deployed by departments** 4. **Cost less to implement** 5. **Can be altered as business needs change without the need for an IT department or new software development** Low-code/no-code business applications are a great solution for companies who need to redesign their business process while keeping a business up and running. While there will always be a need to update and improves business processes, the technology to do so doesn’t need to be developed separately from those who will use it. Want to learn more about how low-code/no-code business applications work? [**Try our free 30-day trial of Kintone.**](https://www.kintone.com/trial/) Get your hands on the real product, test it out, and talk to our platform experts on how Kintone can help your bottom line. [![no coding required ebook citizen developer ebook - by Kintone](https://no-cache.hubspot.com/cta/default/1857320/8736291e-e02f-41ac-9512-d3c38aae3811.png)](https://cta-redirect.hubspot.com/cta/redirect/1857320/8736291e-e02f-41ac-9512-d3c38aae3811) [![](https://blog.kintone.com/hubfs/square%20headshot.png)](https://blog.kintone.com/business-with-heart/author/michelle-adams) About the Author [Michelle Adams](https://blog.kintone.com/business-with-heart/author/michelle-adams) Michelle is the Content Marketing Specialist at Kintone. She is a content marketing expert with several years in content marketing. She moved to San Francisco in 2015 and has experience working in small businesses, non-profits, and video production firms. She graduated in 2012 with a dual degree in Film and English. 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The request tracker has seventeen tabs. The approvals column tracks who said yes, but not whether the handoff happened. The weekly operations meeting opens with twenty minutes of everyo... [Read More »](https://blog.kintone.com/business-with-heart/what-operations-management-software-should-do-for-a-growing-company) [![Illustration of a clinic care coordinator at a laptop tracking a closed referral loop from referral to scheduling, consultation, return communication, and completion.](https://blog.kintone.com/hubfs/Blog%20Files/healthcare-referral-tracking-closed-loop-hero.jpg)](https://blog.kintone.com/business-with-heart/healthcare-referral-tracking-managing-the-loop-between-referral-and-appointment) Digital Transformation ##### Healthcare Referral Tracking: Managing the Loop Between Referral and Appointment When a clinician refers a patient to a specialist, scheduling the appointment is only one part of the coordination process. The referral has to reach the receiving practice, contain enough information to be reviewed, move through scheduling and the consultatio... [Read More »](https://blog.kintone.com/business-with-heart/healthcare-referral-tracking-managing-the-loop-between-referral-and-appointment) [![Prior Authorization Tracking Made Simple](https://blog.kintone.com/hubfs/Prior%20Authorization%20Tracking%20Made%20Simple%20Hero.png)](https://blog.kintone.com/business-with-heart/how-to-track-prior-authorizations-without-losing-them-in-the-process) Digital Transformation ##### How to Track Prior Authorizations Without Losing Them in the Process A prior authorization request is submitted. What follows is a follow-up call to check status, a documentation request that needs a response, a payer contact that needs to be logged, and an approval that needs to be confirmed before the service is scheduled. Th... 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