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What is Department Access Control?

Oct 25, 2018 6:00:00 AM / by Larissa Squires

The Department Access Control feature enables Administrators to limit a user's access across departments. If enabled, information of users and departments is only visible by users in the same top-level department.

When enabled, users from one top-level department are unable to message or view the profiles of users from other top-level departments. Users are also not displayed in search results and cannot be specified as recipients of @mentions in comments. If there is a comment from a User in another department, the user will display as “User (not visible)”, rather than the user's display name.

Users within the same top-level department can view each others profiles, message each other, search for users, and @mention them, regardless of their child departments, locations, or groups or roles.

For step by step instructions on how to enable Department Access Control, check out the video below!


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Topics: Tips and Tricks

Larissa Squires

Written by Larissa Squires

Customer Success at Kintone

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