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From Sushi Bar to Software: How Omakase Inspires Kintone’s Customer Journey

Omakase and the Art of Guiding Customers for the Long Haul When you sit down at a sushi bar and say, “Omakase,” you’re placing your trust in the chef to craft a meal for you — course by course, based on your preferences, appetite, and needs. The chef doesn’t decide in isolation; instead, they ask questions, listen, and shape the experience together with you.