--- title: Automating Your Small-Medium Business is Easier Than You Think description: Michael Callahan & Associates, a Virginia-based CPA firm, uses kintone to run a paperless office and to run all of its key internal and processes. image: https://blog.kintone.com/hubfs/AdobeStock_106608116.png --- [![Kintone](https://blog.kintone.com/hubfs/KintoneGlobal/svg/logo_kinton_black.svg)](https://www.kintone.com/en-us/) [![Kintone](https://blog.kintone.com/hubfs/KintoneGlobal/svg/logo_kinton_black.svg)](https://www.kintone.com/en-us/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_search_black.svg) - Product Product![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - Product ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Intro to Kintone](https://www.kintone.com/en-us/intro/) - [Why Kintone](https://www.kintone.com/en-us/why-kintone/) - 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Michael researched other software solutions that could accomplish what he needed, but in a matter of a few hours and with little coding knowledge, he was able to recreate the same solution inside of Kintone's all-in-one platform. "That's how customizable it is," he says. "Not only was my solution in Kintone effective, it was considerably less expensive than what this single solution was offering." ![AdobeStock_91500793-1030x536.png](https://blog.kintone.com/hs-fs/hubfs/AdobeStock_91500793-1030x536.png?width=792&height=412&name=AdobeStock_91500793-1030x536.png)Since starting Kintone in 2014, he's grown from having 80 and 350 clients and 4 to 14 employees who are all using Kintone. "It's kept up with us this whole time," he says. Before Kintone, he was using a mix of Microsoft products but found them **antiquated**. "There was no process management involved," Michael says. "We knew what the steps were for different projects, but nothing was automated about it. You had to manually go to different places to find different things. It took a lot longer to get things done. There was no type of reminders or anything like that. Honestly, at that point, if we didn't find something to automate a lot of the process, our growth would have been stifled."  Michael and his staff **use Kintone for everything** related to the firm including email and social marketing, CRM, bookkeeping, payroll, password storage, operations and project management. In all, they have about 2,500 active records for projects, including those with Box, Quickbooks and Office 365 thanks to Kintone's open API connectivity and Zapier partnership. "Kintone makes us look good," Michael said. "When the client calls and has a question, we can pull the information up and everything we need to know about them is right there." And it's been great for reporting. "I can immediately see where everything stands and how far along a project is," he said. "It saves us a ton of time." ### Learn how easy it is to set up process management and run your entire business on Kintone. Join us for a webinar on August 23rd to hear Michael's best practices for leading an efficient, paperless business that can seamlessly connect to other solutions. [![Register Now](https://no-cache.hubspot.com/cta/default/1857320/660647f1-20b3-4d86-96fe-d34a3d7f2f2f.png)](https://cta-redirect.hubspot.com/cta/redirect/1857320/660647f1-20b3-4d86-96fe-d34a3d7f2f2f) [![Kintone Free Trial CTA](https://no-cache.hubspot.com/cta/default/1857320/a0c9f62e-cc45-42e5-ade0-913fa2ddcd53.png)](https://cta-redirect.hubspot.com/cta/redirect/1857320/a0c9f62e-cc45-42e5-ade0-913fa2ddcd53) [![](https://blog.kintone.com/hubfs/Nicole.png)](https://blog.kintone.com/company-news/author/nicole-jones) About the Author [Nicole Jones](https://blog.kintone.com/company-news/author/nicole-jones) Nicole is Director of Marketing at Kintone, with 10+ years experience in content strategy, campaign management, lead acquisition and building positive work cultures of empowered, purpose-driven team members. She spent seven years as a journalist, previously serving as a CBS San Francisco digital producer, NPR contributor, Patagon Journal deputy editor and reporter for several publications, including the Chicago Tribune. She's passionate about the tech for good space, social entrepreneurship and women leadership. On the weekends, you’ll likely find her putting her Master Gardener skills to use in at community gardens in Oakland. Recommended Posts Up Next [Play Pokémon Go? SF Developers Meetup Shows How You Can 'Catch 'Em All' With Business Apps](https://blog.kintone.com/company-news/pokémon-go-sf-developers-meetup-catch-em-all-with-business-apps) Previous [Customer Experience, Digital Transformation Takes Center Stage at Cloud Expo Power Panel](https://blog.kintone.com/company-news/digital-transformation-customer-experience-cloud) [Back to Company + Product Blog Page](https://blog.kintone.com/company-news) ### Subscribe to Blog #### Recommended Posts [![How Church Brothers Farms Gets Hours Back with Kintone’s Product Database](https://blog.kintone.com/hubfs/church-brothers-lettuce.png)](https://blog.kintone.com/company-news/church-brothers-farms-gets-hours-back-with-kintone-product-database) Case Studies ##### How Church Brothers Farms gets hours back with Kintone’s product database Bought groceries recently? Most people probably don’t realize it when buying their produce each week, but for every fruit or vegetable, there’s a significant number of details that go into getting that product on the shelves. Every type of produce comes with a... [Read More »](https://blog.kintone.com/company-news/church-brothers-farms-gets-hours-back-with-kintone-product-database) [![](https://blog.kintone.com/hubfs/NASA%20Space%20Apps%20Challenge%20Boston%202020.png)](https://blog.kintone.com/company-news/2022-nasa-international-space-apps-challenge) Case Studies ##### Hacking with Kintone: 2022 NASA International Space Apps Challenge A few months ago, NASA held their International Space Apps Challenge, a global hackathon held across over 300 locations in 184+ countries aiming to create innovative solutions for challenges we face on Earth and in space. Kintone was proud to be a Gold Sponsor... [Read More »](https://blog.kintone.com/company-news/2022-nasa-international-space-apps-challenge) [![](https://blog.kintone.com/hubfs/how%20long%20to%20go%20live%20with%20kintone.png)](https://blog.kintone.com/company-news/how-long-does-it-really-take-to-go-live-with-kintone) Improving Teamwork ##### How long does it really take to go live with Kintone? Switching software isn’t always the easiest thing to do. There’s a lot to consider, from identifying what needs to change, saving copies of your data, and getting the team trained, and more. But how long does this process take with Kintone? The average Kintone... 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