--- title: Forgot Your Kintone Password to Log In? Fear Not description: It happens to the best of us! Here you'll find a quick run through of how an End User and a Kintone Administrator can reset their password. image: https://blog.kintone.com/hubfs/Customer%20Success/How%20To%20Blog%20Image/24.png --- [![Kintone](https://blog.kintone.com/hubfs/KintoneGlobal/svg/logo_kinton_black.svg)](https://www.kintone.com/en-us/) [![Kintone](https://blog.kintone.com/hubfs/KintoneGlobal/svg/logo_kinton_black.svg)](https://www.kintone.com/en-us/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_search_black.svg) - Product Product![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - Product ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Intro to Kintone](https://www.kintone.com/en-us/intro/) - [Why Kintone](https://www.kintone.com/en-us/why-kintone/) - Features ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - 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Fear Not Aug 13, 2020   |   by [Larissa Suguitan](https://blog.kintone.com/company-news/author/larissa-squires) [Tweet](https://twitter.com/share) It happens to the best of us! Here you'll find a quick run through of how an End User and a Kintone Administrator can reset their password.  Before we go into password reset, please note login names are case sensitive and must match your user profile exactly. If you’re positive you have your password correct, it may be that your login name was not entered correctly. Please verify your login name with your Administrator. We highly recommend setting login names as your work email in all lowercase as that is usually easiest to remember.  **To Reset Your Password** **If you're an End User**, click **Having Trouble Logging In?** from your subdomain login page and enter your email address. You will then get an email with instructions on resetting your password. If you don’t have that option, it may be that this feature has been disabled or an email address is not associated with your account. For further help, please contact your Kintone Administrator and have them follow the steps outlined [here](https://get.kintone.help/general/en/login/troubleshoot_first.html#login_troubleshoot_first_20).  **If you're an Administrator**, please contact another administrator and have them follow the steps outlined [here](https://get.kintone.help/general/en/login/troubleshoot_first.html#login_troubleshoot_first_20).  **If you're the only Administrator** for your account, please fill out [this form](https://form.kintoneapp.com/public/form/show/c8a267081ae839577d2fa0904a1471254d268feb3eeb9876a09aabf87f4bd490) and contact [Support](https://www.kintone.com/support). We're happy to help you regain access to Kintone.  [![Kintone Free Trial CTA](https://no-cache.hubspot.com/cta/default/1857320/a0c9f62e-cc45-42e5-ade0-913fa2ddcd53.png)](https://cta-redirect.hubspot.com/cta/redirect/1857320/a0c9f62e-cc45-42e5-ade0-913fa2ddcd53) [![](https://blog.kintone.com/hubfs/Customer%20Success/wDSC00110.png)](https://blog.kintone.com/company-news/author/larissa-squires) About the Author [Larissa Suguitan](https://blog.kintone.com/company-news/author/larissa-squires) Customer Success at Kintone Recommended Posts Up Next [How to Create a Table on an App Form](https://blog.kintone.com/company-news/how-to-create-a-table) Previous [August 2020 Product Updates](https://blog.kintone.com/company-news/august-2020-product-update) [Back to Company + Product Blog Page](https://blog.kintone.com/company-news) ### Subscribe to Blog #### Recommended Posts [![](https://blog.kintone.com/hubfs/AdobeStock_1035261718.png)](https://blog.kintone.com/company-news/build-your-ai-assistant-in-kintone) Digital Transformation ##### Build Your AI Assistant In Kintone Wouldn’t it be convenient to have an AI-powered chatbot that could answer questions about your app data in Kintone? For this use case, ChatGPT and other LLMs are promising, but not sufficient on their own. For consistently relevant results, retrieval of contex... [Read More »](https://blog.kintone.com/company-news/build-your-ai-assistant-in-kintone) [![](https://blog.kintone.com/hubfs/Zapier%20and%20Kintone%20integration.jpg)](https://blog.kintone.com/company-news/email-automation-kintone-zapier-1) Digital Transformation ##### Send Daily Emails to Closed Deals in Kintone via Zapier Often, we want to perform a series of actions on a set of business records. Our CRM database contains emails and other data we might need to process regularly. Whatever these records are (Deals, Leads, or Loans), we can use Zapier to perform a series of steps ... [Read More »](https://blog.kintone.com/company-news/email-automation-kintone-zapier-1) [![](https://blog.kintone.com/hubfs/Zapier%20and%20Kintone%20integration.jpg)](https://blog.kintone.com/company-news/email-automation-kintone-zapier) Digital Transformation ##### Email Automation in Kintone using Zapier Often, after an event in your CRM, it would be helpful to send an email automatically to a contact’s email address. This article will explain how to send an email to a customer’s Gmail or Outlook address when a record is created or when the Process Management ... 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