Resolved: Kintone Bug Affecting Template Exports

Dear Kintone customers,

We have some important news to share with you regarding a bug that was recently identified and resolved in Kintone.

What Happened? 

A bug was discovered in Kintone's app/space template exporting feature. Under certain app settings, user information from the original domain was inadvertently included in exported app or space template files. This bug has now been fully resolved, ensuring your data remains secure and private.

Understanding Kintone’s Template Exporting Feature 

Kintone allows users to export the configuration settings of their apps/spaces as template files. These templates can be imported into other Kintone domains, making it easy to reuse settings. It's a feature that requires administrative permission to use.

When Was the Bug Fixed?

• UTC Time: April 23, 2025, 10:00 p.m.

What You Need to Do

If you have distributed or publicly released app/space template files exported before this bug was fixed, we recommend deleting those files or replacing them with versions exported after the fix. This will ensure that no unintended user information is included.

Learn More About Exporting Templates 

For detailed instructions on how to export template files, check out these helpful links:

• Exporting an App Template Registered in Kintone to a File
• Downloading Apps as Templates

Need Assistance? 

If you have any questions or need further assistance, please don't hesitate to reach out to us via our contact page.

Thank you for your understanding and cooperation!