Kintone has several resources in place to help you create and streamline your apps with ease.  

For those looking to DIY before contacting Kintone's support team, here are several self-guided help resources:

If you are still can't find the answers you need, contact Kintone's live support team. Kintone live support is available Monday through Friday from 9 am to 5 pm PST.

  • How to open a support ticket:
    • Email
    • Fill out the Support form on our website
    • For Kintone Admins, fill out the Contact Us form at the bottom of Users & System Administration.
  • Call (415) 692-6546
    • Free Trial User Support Ext. 2
    • Existing Customer Ext. 3

For more detailed information, check out our complete Kintone Support Service Level Agreement.


Have further questions? Please email 

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