--- title: A Step-by-Step Guide for New Kintone Administrators description: Welcome to Kintone! We've made a step-by-step guide on what to set up first as a Kintone Administrator for a quick and easy transition.   image: https://blog.kintone.com/hubfs/Customer%20Success/Guide%20Blog%20feature%20-%20KT.png --- [![Kintone](https://blog.kintone.com/hubfs/KintoneGlobal/svg/logo_kinton_black.svg)](https://www.kintone.com/en-us/) [![Kintone](https://blog.kintone.com/hubfs/KintoneGlobal/svg/logo_kinton_black.svg)](https://www.kintone.com/en-us/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_search_black.svg) - Product Product![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - Product ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Intro to Kintone](https://www.kintone.com/en-us/intro/) - [Why Kintone](https://www.kintone.com/en-us/why-kintone/) - Features ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [How Kintone Works](https://www.kintone.com/en-us/how-kintone-works/) - [App Template Library](https://www.kintone.com/en-us/features/app-templates/) - [Extensions](https://www.kintone.com/en-us/features/extensions/) - [Native Kintone Plug-ins](https://www.kintone.com/en-us/features/plugins/) - [Kintone AI](https://www.kintone.com/en-us/features/ai/) - [System Administration](https://www.kintone.com/en-us/features/administration/) - [Security](https://www.kintone.com/en-us/security/) - Solutions Solutions![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Solutions by Department](https://www.kintone.com/en-us/departments/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Operations](https://www.kintone.com/en-us/departments/business-operations/) - [Sales](https://www.kintone.com/en-us/departments/sales/) - [Customer Support](https://www.kintone.com/en-us/departments/customer-support/) - [HR & Admin](https://www.kintone.com/en-us/departments/hr-admin/) - [Marketing](https://www.kintone.com/en-us/departments/marketing/) - [Manufacturing & Retail Management](https://www.kintone.com/en-us/departments/manufacturing-retail-management/) - [IT Support](https://www.kintone.com/en-us/departments/it-support/) - [Solutions by Function](https://www.kintone.com/en-us/functions/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Convert spreadsheets to databases](https://www.kintone.com/en-us/functions/convert-spreadsheets-to-databases/) - [Data Management](https://www.kintone.com/en-us/functions/data-management/) - [CRM & Sales Management](https://www.kintone.com/en-us/functions/crm-sales-management/) - [Project Management](https://www.kintone.com/en-us/functions/project-management/) - [Workflow Management](https://www.kintone.com/en-us/functions/workflow/) - [Remote Work](https://www.kintone.com/en-us/functions/remote-work/) - [Recruitment & Hiring](https://www.kintone.com/en-us/functions/recruitment-hiring/) - [Solutions by Industry](https://www.kintone.com/en-us/industries/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Manufacturing](https://www.kintone.com/en-us/industries/manufacturing/) - [Real Estate](https://www.kintone.com/en-us/industries/real-estate/) - [Retail](https://www.kintone.com/en-us/industries/retail/) - [Education](https://www.kintone.com/en-us/industries/education/) - [Hospitality](https://www.kintone.com/en-us/industries/hospitality/) - [Healthcare](https://www.kintone.com/en-us/industries/healthcare/) - [Nonprofit](https://www.kintone.com/en-us/industries/nonprofit/) - [Solutions by Problem](https://www.kintone.com/en-us/problems/) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Streamline Operations and Processes](https://www.kintone.com/en-us/problems/streamline-operations-and-processes/) - [Manage and Organize Business Data](https://www.kintone.com/en-us/problems/manage-and-organize-business-data/) - [Track Project Status and Accountability](https://www.kintone.com/en-us/problems/tracking-project-status-and-accountability/) - [Customer Stories](https://www.kintone.com/en-us/customer-stories/) - [Pricing](https://www.kintone.com/en-us/pricing/) - Resources Resources![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - [Webinars](https://www.kintone.com/en-us/events/) - [Guidebooks & Videos](https://www.kintone.com/en-us/guidebooks-and-videos/) - [Kintone Support Overview](https://www.kintone.com/en-us/support-overview/) - [Developers](https://kintone.dev/en/) - [Customer Resource](https://www.kintone.com/en-us/for-customers/) - [Blog](https://blog.kintone.com/business-with-heart?__hstc=181257784.34e49544339714832378568b4e02ab6c.1679463564667.1686561291068.1686624267650.55&__hssc=181257784.2.1686624267650&__hsfp=904488742) - Company Company![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_plus.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_back.svg) - - [About Us](https://www.kintone.com/en-us/company/) - [Careers](https://www.kintone.com/en-us/company/careers/) - [Press Center](https://www.kintone.com/en-us/press-center/) - [Contact Us](https://www.kintone.com/en-us/contact/) - ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_search_black.svg)![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_search_red.svg) Search Kintone ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_search_gray.svg) ![](https://blog.kintone.com/hubfs/KintoneGlobal/svg/icon_login.svg)Log In [Get a Free Trial](https://www.kintone.com/en-us/trial/) [Get a Demo](https://resources.kintone.com/meetings/miri/kintonespecialist?__hstc=181257784.34e49544339714832378568b4e02ab6c.1679463564667.1686561291068.1686624267650.55&__hssc=181257784.2.1686624267650&__hsfp=904488742) - [![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-white.png) ![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-grey.png) ![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-red.png) Business with Heart <3](https://blog.kintone.com/business-with-heart) - [![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-white.png) ![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-grey.png) ![](https://blog.kintone.com/hubfs/2018%20S2/assets/kin-heart-red.png) Company + Product](https://blog.kintone.com/company-news) - Company + ProductLatest News from Kintone - [Company + ProductLatest News from Kintone](https://blog.kintone.com/company-news) - [Business with Heart <3Operations for the Digital First Team](https://blog.kintone.com/business-with-heart) ![Kintone Guide](https://blog.kintone.com/hubfs/Customer%20Success/Guide%20Blog%20feature%20-%20KT.png) [Tips and Tricks,](https://blog.kintone.com/company-news/tag/tips-and-tricks) # A Step-by-Step Guide for New Kintone Administrators Jan 31, 2022   |   by [Larissa Suguitan](https://blog.kintone.com/company-news/author/larissa-squires) [Tweet](https://twitter.com/share) Welcome to Kintone! Starting out as an administrator can seem like a daunting task. You may be asking, "Where do I even start?" We've made a step-by-step guide on what to set up first as a Kintone Administrator for a quick and easy transition.   **Steps for New Admins ** 1. [Change Your Subdomain URL](https://blog.kintone.com/company-news/getting-started-as-a-kintone-administrator#change-subdomain-url) 2. [Add in Users](https://blog.kintone.com/company-news/getting-started-as-a-kintone-administrator#add-in-users)  3. [Set Administrators](https://blog.kintone.com/company-news/getting-started-as-a-kintone-administrator#set-administrators)  4. [Create Departments to Organize Users](https://blog.kintone.com/company-news/getting-started-as-a-kintone-administrator#organize-users)  5. [Set Login Security Settings](https://blog.kintone.com/company-news/getting-started-as-a-kintone-administrator#login-security)  6. [Personalize Your Subdomain](https://blog.kintone.com/company-news/getting-started-as-a-kintone-administrator#personalize) 7. [Familiarize Yourself With Resources & Support](https://blog.kintone.com/company-news/getting-started-as-a-kintone-administrator#resources)  8. [Next Steps ](https://blog.kintone.com/company-news/getting-started-as-a-kintone-administrator#next-steps)   **Step 1: Change Your Subdomain URL ** Your subdomain is how you access your Kintone portal. This was randomly generated when you first started with your free trial process. It may look something like this: j3b4bkh3.kintone.com. We recommend changing it to something more recognizable, like your company name.  Before making this change, be sure to give  your other users a heads up so they don’t have trouble accessing Kintone with the old link. Any bookmarks or links posted with the old subdomain name will no longer be valid. For a written walkthrough, see [Changing Subdomains](https://get.kintone.help/general/en/id/02076.html).    **Step 2: Add in Users ** Adding in your users is a great item to check off your list early, even if you aren't planning on officially introducing them until you launch your apps. User accounts are necessary to set up notifications and permission settings that need to be set prior to letting your team have access. If you'd like to hold off on officially sending them login details until you're ready, you can choose to create their account with a manual password. You can then resend a password to their email later on.  For a written walkthrough, see [Adding Users](https://get.kintone.help/general/en/id/020218.html).    **Step 3: Set Administrators ** A Kintone Admin has access to all of these backend Users & System Administration settings. This includes, but is not limited to accessing subscription details, creating users, and setting login security settings. Kintone Administrators have access to the App Settings of every app. They also have permission to all features of the platform, like creating apps & spaces, and accessing Kintone Administration, which is another set of Admin features accessible from portal home. IMPORTANT! We highly recommend having more than one Users & System Administrator per account. This will be beneficial if the main admin has login trouble, if the admin suddenly leaves, or if an end user needs help resetting their password and the main admin is out.  For a written walkthrough, see [Adding Kintone Users & System Administrators](https://get.kintone.help/general/en/id/0208.html#list_administrator_domain_20).    **Step 4: Create Departments to Organize Users ** Setting up Departments and Groups (or Roles) is beneficial when setting up app permissions, process management, notifications, or mentioning groups of people in comments. Instead of including each individual user, you can just use the entire department or group. Additionally, if an employee leaves the company, you won't have to go in and change any permissions. Simply add their successor to the Department or Group and they will receive the same notifications and permissions set. For a written walkthrough, see [Adding Departments](https://get.kintone.help/general/en/id/020162.html), [Managing Groups (or Roles)](https://get.kintone.help/general/en/id/020170.html) & [Adding Job Titles](https://get.kintone.help/general/en/id/020208.html).    **Step 5: Set Login Security Settings ** In Kintone, Administrators can set login security settings depending on how secure you need your subdomain. This includes settings for password policies, restricting by IP Address, and setting up advanced measures, such as, SAML and two-factor authentication.  To set up advanced security settings, please refer to the articles below:  - [SAML Authentication](https://get.kintone.help/general/en/id/02034.html)​ - [Enabling Two-Factor Authentication](https://get.kintone.help/general/en/id/020416.html) For a written walkthrough, see [Security](https://get.kintone.help/general/en/id/02038.html).    **Step 6: Personalize Your Subdomain** You have the option to update logos and the login page. This lets you add the personal touch of your company to Kintone.   For a written walkthrough, see [Header/Login Page/Design](https://get.kintone.help/general/en/id/020105.html) & [Changing the Header Color](https://get.kintone.help/k/en/id/04039.html).    **Step 7: Familiarize Yourself with Resources & Support ** Kintone Customer Success has created some great resources for you and your team. We've highlighted a few below, but be sure to bookmark our [Customer Resources page](https://www.kintone.com/customers/) for a full list.  [Help Guide](https://get.kintone.help/en/) Here you'll find written walkthroughs on how to use and set up the different features of Kintone.  [Training Webinars](https://www.kintone.com/en-us/events/) Register for upcoming training webinars. Whether you're an Admin, App Builder, or End User, there's something for the whole team!  [**Video Training Library**](https://www.kintone.com/videos/?__hstc=233546881.eb1e3f7c4396fcbd55db3f6d48ebfb4c.1616421857993.1616421857993.1616421857993.1&__hssc=233546881.1.1616421857993&__hsfp=2660841320#tutorial) Watch training videos on a wide range of features and see how they all work together.   [Tips & Tricks](https://blog.kintone.com/company-news/tag/tips-and-tricks)  Each post contains a short video tutorial and quick tips as you learn specific features.  [Customer Support](https://www.kintone.com/support) Our Support Team is ready to help! If you need further assistance, don't hesitate to submit a ticket and someone from the team will reach out.    **Step 8: Next Steps  ** Woohoo! You've successfully:  - Added & Organized Your Users  - Set Necessary Login Security Settings  - Personalized Your Subdomain - Familiarized Yourself With Resources    Whether your apps are complete or you are still making final touches, your account is in the perfect spot to allow your team to get started. To help determine the best next step, have you met with your Customer Success Representative for your complimentary 1-hour app review & training session?    No, I have not met with my Customer Success Representative... Let's schedule your complimentary session! During this time, you'll review your goals for Kintone and create a plan to ensure your apps are up and running and your end users are successful.  [![Schedule Session](https://no-cache.hubspot.com/cta/default/1857320/4b16a4a8-e65b-47cd-bd0c-abb96eb61a91.png)](https://cta-redirect.hubspot.com/cta/redirect/1857320/4b16a4a8-e65b-47cd-bd0c-abb96eb61a91) Yes, I've met with my Customer Success Representative!  Wonderful! Since you're in close contact with your rep, I'm sure you are working on or close to being done with your apps. Next, I'd suggest checking out some training webinars that we schedule throughout each month. Whether you need more admin training, help with app building, or assistance with training end users, there is something for the whole team!  [![View Training](https://no-cache.hubspot.com/cta/default/1857320/8b13ade5-4eaf-4b1c-afb7-73c7ad7a5410.png)](https://cta-redirect.hubspot.com/cta/redirect/1857320/8b13ade5-4eaf-4b1c-afb7-73c7ad7a5410) Questions? We're happy to help! Please visit [kintone.com/support](http://www.kintone.com/support). [![Kintone Free Trial CTA](https://no-cache.hubspot.com/cta/default/1857320/a0c9f62e-cc45-42e5-ade0-913fa2ddcd53.png)](https://cta-redirect.hubspot.com/cta/redirect/1857320/a0c9f62e-cc45-42e5-ade0-913fa2ddcd53) [![](https://blog.kintone.com/hubfs/Customer%20Success/wDSC00110.png)](https://blog.kintone.com/company-news/author/larissa-squires) About the Author [Larissa Suguitan](https://blog.kintone.com/company-news/author/larissa-squires) Customer Success at Kintone Recommended Posts Up Next [How to Solve Your Spreadsheet Problems With Kintone](https://blog.kintone.com/company-news/how-to-solve-your-spreadsheet-problems-with-kintone) Previous [Kintone 2021 Year In Review: New Hires, New Love & Good PR](https://blog.kintone.com/company-news/kintone-2021-year-in-review-new-hires-new-love-good-pr) [Back to Company + Product Blog Page](https://blog.kintone.com/company-news) ### Subscribe to Blog #### Recommended Posts [![](https://blog.kintone.com/hubfs/AdobeStock_1035261718.png)](https://blog.kintone.com/company-news/build-your-ai-assistant-in-kintone) Digital Transformation ##### Build Your AI Assistant In Kintone Wouldn’t it be convenient to have an AI-powered chatbot that could answer questions about your app data in Kintone? For this use case, ChatGPT and other LLMs are promising, but not sufficient on their own. For consistently relevant results, retrieval of contex... [Read More »](https://blog.kintone.com/company-news/build-your-ai-assistant-in-kintone) [![](https://blog.kintone.com/hubfs/Zapier%20and%20Kintone%20integration.jpg)](https://blog.kintone.com/company-news/email-automation-kintone-zapier-1) Digital Transformation ##### Send Daily Emails to Closed Deals in Kintone via Zapier Often, we want to perform a series of actions on a set of business records. Our CRM database contains emails and other data we might need to process regularly. Whatever these records are (Deals, Leads, or Loans), we can use Zapier to perform a series of steps ... [Read More »](https://blog.kintone.com/company-news/email-automation-kintone-zapier-1) [![](https://blog.kintone.com/hubfs/Zapier%20and%20Kintone%20integration.jpg)](https://blog.kintone.com/company-news/email-automation-kintone-zapier) Digital Transformation ##### Email Automation in Kintone using Zapier Often, after an event in your CRM, it would be helpful to send an email automatically to a contact’s email address. This article will explain how to send an email to a customer’s Gmail or Outlook address when a record is created or when the Process Management ... [Read More »](https://blog.kintone.com/company-news/email-automation-kintone-zapier) [![](https://blog.kintone.com/hubfs/PSD%20app%20template%20thumbnail-Recovered.png)](https://blog.kintone.com/company-news/the-complete-guide-to-using-kintones-app-templates) Tips and Tricks ##### The complete guide to using Kintone's app templates If you’ve dabbled in Kintone’s free trial or even looked around our website, you’ve probably heard about the app templates. Kintone app templates are pre-built applications you can use to quickly get started building custom apps. Think of it like the framing o... [Read More »](https://blog.kintone.com/company-news/the-complete-guide-to-using-kintones-app-templates) ### Try Kintone For Free! Our clients have built and deployed over 340,000 Kintone applications. Join them by signing up for a free trial–no credit card required–or scheduling a customized product demo. 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[HR & Admin](https://www.kintone.com/en-us/departments/hr-admin/) - [Marketing](https://www.kintone.com/en-us/departments/marketing/) - [Manufacturing & Retail Management](https://www.kintone.com/en-us/departments/manufacturing-retail-management/) - [IT Support](https://www.kintone.com/en-us/departments/it-support/) - [Solutions by Function](https://www.kintone.com/en-us/functions/) - [Convert spreadsheets to databases](https://www.kintone.com/en-us/functions/convert-spreadsheets-to-databases/) - [Data Management](https://www.kintone.com/en-us/functions/data-management/) - [CRM & Sales Management](https://www.kintone.com/en-us/functions/crm-sales-management/) - [Project Management](https://www.kintone.com/en-us/functions/project-management/) - [Workflow Management](https://www.kintone.com/en-us/functions/workflow/) - [Remote Work](https://www.kintone.com/en-us/functions/remote-work/) - [Recruitment & Hiring](https://www.kintone.com/en-us/functions/recruitment-hiring/) - [Solutions by Industry](https://www.kintone.com/en-us/industries/) - 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